» WORKsmart™
iTracking empowers Bartlett Refrigeration with WORKsmart™ fleet management solution.
» WORKsmart™
iTracking provides on-going support and reporting intelligence for Merlin Housing Association WORKsmart™
» Connected Navigation
iTracking helps A Warmer Home keep costs down and customers happy with Connected Navigation
» WEBFLEET® Tracking
iTracking has the answer to M Way & Son’s heavyweight fleet management questions WEBFLEET® Tracking
» WEBFLEET® Tracking
iTracking delivers more than fuel savings with this package for Six Counties Distribution WEBFLEET® Tracking
Get your business on track
Call us on 0333 2000 670 or send us your details and we’ll show you how.
“I can’t fault the system. I would recommend it to any, small, medium or large company!”
Keran Sullivan, Director at A Warmer Home recommends TomTom Business Solutions:
Making a big difference to a small fleet…
A Warmer Home is a small business maintaining a good reputation for providing high quality, reliable gas servicing, repairs and installations throughout South Wales.
Challenge
Like every service business, A Warmer Home relies on delivering consistently high levels of customer satisfaction whilst keeping control of costs in order to provide the best value for money. Even with a relatively small fleet of six vehicles it was clear that improvements in its management could be made. Keeping track of vehicles and allocation of jobs was time consuming relying on regular calls in and out of the office. Emergency callouts required calls to every engineer to determine the most appropriate response. Scheduling involved a degree of guesswork and paper based management information records were difficult to maintain.
Solution
Introduced to A Warmer Home by Corgi, iTracking were familiar with the challenges and immediately provided a clear route forward: The first step was to enable vehicle tracking. iTracking phased in TomTom Link 300 units in order to help spread the cost - the difference to the business was immediate. Each vehicle’s location was visible online through TomTom WEBFLEET enabling accurate arrival estimates for customers, improved responsiveness and better planning. Now with Connected Navigation, each engineer uses a TomTom GO, making it easier to get to jobs in the first place; they’re also using the built-in hands-free communication facility. Further savings will be possible as A Warmer Home starts using the built-in SMS messaging too.
Result
With TomTom Link 300 units tracked online through TomTom WEBFLEET, iTracking enabled A Warmer Home to make immediate savings. Each month, enough fuel was saved through reduced private usage to pay for another vehicle’s Link 300. Now, 18 months on, fuel bills have on average more than halved. In addition, the comprehensive reporting from TomTom WEBFLEET has made compliance with VAT regulations and business planning straightforward. In the coming months the business will start to dispatch jobs directly to engineers via the Connected Navigation system. Making full use of Connected Navigation will make further savings in fuel and admin possible. A Warmer Home looks forward to delivering consistently high customer service, value for money and improved responsiveness as the business continues to grow.
Keran Sullivan Director at A Warmer Home is pleased with the results:
“I can’t fault the system. I would recommend it to any small, medium or large company! Just because you only have three or four employees, it’s well worth spending that little bit of money, it makes you more professional… it’s a good tool, it enhances the way that you work” Keran continued “I’m thrilled with the package, and with Clive himself, he gave a very good explanation of how we could use it. When he said it would arrive, it arrived; when he said it would be fitted, it was fitted… whenever I’ve phoned him, whenever I’ve needed information - he’s never let me down. ”
Ask iTracking about making a big difference with a small fleet - call 08454 084 670